We pride ourselves on the excellent reputation for quality and durability so your garden furniture will be a good investment for years to come. In order for your patio sets to stay looking clean and fresh, each material requires different furniture care processes to ensure it looks good for you and your guests.
Read our tips to clean, maintain and store your outdoor chairs, tables, parasols, and cushions.
Why not watch one of our videos for further guidance?
Wood Garden Furniture Care
Kettler uses hardwood in its garden furniture. Hardwood is a higher quality material compared to softwood which requires a different treatment. Acacia and teak furniture is naturally more durable than softwoods, such as pine, due to its high oil content.
Clean with a wet cloth or soft-bristled brush and soapy water at least once a year. We recommend cleaning in the Autumn before the colder months arrive.
Maintain the natural colour of the wood by applying a wood treatment, such as the Kettler hardwood protector which is 4 times more effective than regular oil.
Storing hardwood garden furniture is simple as it can stay outdoors all year round however, we do offer tailored fitted covers for some of our wood furniture.
Mesh Garden Furniture Care
KETTLER mesh furniture includes the THERMOGUARD+ dual finish coating on all steel products. It is specially developed to withstand all conditions and prevent rust, therefore keeping your furniture looking fantastic.
Clean the garden furniture with a cloth or sponge and mild washing-up liquid. Rinse any soap residue off and dry thoroughly. Applying a good quality, clear car wax once a year prolongs the life of your metal furniture.
Accidents can happen and if the paintwork on your metal garden furniture is chipped, we do offer touch-up paint. This is simple to use. Sand down the damaged area and apply a thin layer of paint over the affected patch.
Store your mesh garden furniture inside over the wet months where possible. We recommend you do not cover your mesh furniture.
Wicker Garden Furniture Care
Kettler uses synthetic wicker, a more durable material than natural wicker which requires less maintenance.
We recommend cleaning the furniture without the cushions at least once a year. Brush the furniture down to remove leaves and debris. Use warm, soapy water and a soft cloth to wipe dirt away. Rinse all soapy water off and leave to dry. For complete care use the Kettler Wicker cleaner and protector kit, made with innovative nano-technology and UV filter to prevent fading.
Synthetic wicker is safe to leave outdoors all year round (excluding cushions), however we do recommend using one of our tailor made protective covers for the winter months. This will prevent UV damage and will direct water away from your furniture.
Aluminium & Textile Sling Care
Aluminium is weatherproof, therefore can be left outdoors all year round. It is known for being lightweight so it is recommended you store aluminium garden furniture in a covered area during the wet and windy winter months. To clean, use a damp cloth and warm, soapy water.
Textile Sling is durable and long-lasting. It can be easily cleaned with a cloth and warm, soapy water. Alternatively, for extra protection use the multi-surface cleaner, which is suitable for use on a variety of surfaces including stone, concrete, cast aluminium, polywood and polyethylene.
Parasol & Cushion Fabric Care
Parasols should not be left standing in a parasol hole when not in use as this can damage both the parasol and the table. It is best to fold the canopy in and store it in a dry place.
To wash the canopy, unscrew the top finial and take the fabric off the arms. Use a sponge or cloth and a mild soap solution to clean the fabric. Place the canopy back onto the frame and leave to dry.
Over the years dirty hands, wine accidents and grubby paws can leave a permanent mark on your cushions. For ultimate care use the Fabric and Upholstery complete care kit, which includes a cleaner, protector, and application cloths. By regularly using a fabric protector it reduces the weathering process, to keep your cushions looking like new for longer.
Alternatively, you can use warm water and a cloth to wipe down, and then leave to dry. Before cleaning cushions, always remember to remove the inner padding first. Cushion covers and parasol canopies are not machine washable.
Store cushions in a dry environment when not in use. Do not store them under the protective cover.
Protective Cover Fabric Care
Our protective covers direct water away from your furniture, and the breathable material helps heat escape. Protective covers do still generate a warm pocket underneath, and when put on a wet surface this will naturally cause condensation or mildew.
Protective Covers offer defence against UV rays. They will discolour under the sun, however, will prevent the furniture from doing the same.
If you wish to wash the protective covers, use a cloth and soapy water.
DO NOT’S
DO NOT pressure wash any Kettler garden furniture.
Our cushions are non-machine washable. DO NOT wash cushions in the washing machine.
Use breathable covers. DO NOT use a plastic sheet to cover the product.
DO NOT use any abrasive cleaners or cloths.
Spare Parts
Spare and replacement parts for your garden furniture are available. You can find them on the spare parts store. If you struggle to find what you are looking for, call our customer service department on 01527 591901.
Cover accidental damages and scrapes with our touch up paint. Footcaps are available as well as bolt packs.
Warranty Claim
Please note, to make a claim against your garden furniture, please fill out our warranty claim form. You will need a proof of purchase and supporting photographs. The warranty only covers against manufacturing faults and rust within the specified period (varies by product). We will collect any damaged items.
For more information and tips on what to buy, visit our Buying Guides and Indoors Outdoors page.