Cora Rope RainSafe Lounge Armchair (Pair)

• Includes: 2 lounge armchairs and 4 cushions.
• Material: Sturdy frame in Acacia wood with rope detailing
• Includes ultra-soft back and seat cushions with 5cm foam core – 5cm core foam in the seat cushions only – we advise taking cushions indoors when not in use.
• FSC® certified wood – best practices for forest management.
• This product requires self assembly
• Spare Parts are available to purchase here.

Rope

The rope elements of furniture can be cleaned and protected using the Fabric care kit. Please be aware that rope can slacken when cold but will rectify itself when returning to normal temperatures - this is completely normal.

Wood

Remove dust regularly with a clean soft brush and wipe down with a clean damp cloth. Use pads, mats and coasters under plates, glasses cups etc to protect them from scratches, spills, stains and heat damage. Wipe spills immediately to prevent staining. Wood is a natural material which reacts to weather conditions. Depending on weather type, the wood can swell or dry resulting in small cracks. The risk can be minimised by cleaning and/or treating the furniture at regular intervals and keeping it clean and dry with a soft clean cloth. We would advise applying Kettler hardwood shield (available to buy from our website) 2-3 times per year (table tops) and 1-2 times per year for chairs.

We recommend the following cleaning regime using Kettler wood aftercare treatment to keep the furniture maintained and looking its best:

• Kettler Hardwood Cleaner – during the Spring (once a year)
• Kettler Hardwood Colour Protector (Smoke White for Cora, Brown for Hampton, Fiji, Beach, Kubu, Lando & Meadow) – during the Spring (once a year)
• Kettler Hardwood Shield – Spring and Autumn (2-3 times a year)

Care products are available to buy from:
https://www.kettler.co.uk/spares-and-care/garden-furniture-cleaners-protectors

Storage: During Winter/wetter months store in a cool, dry and well ventilated location to prevent excessive shrinkage or expansion of the wood.

Moving parts such as locking mechanisms, catches and joints need to be checked/lubricated where necessary.

All wood products identified as FSC is made of materials from well-managed, FSC-certified forest and other controlled sources. FSC License code (FSC-C1110124).

Kettler Wood 3 Year Warranty

The 3 YEAR warranty applies to domestic use only. If the product is damaged through accidental damage or mis-use, your warranty will be void. Terms & conditions apply. No warranty claims can be accepted without a valid proof of purchase.

Delivery is free for items weighing under 25kg to UK mainland addresses in England, Scotland, and Wales (exclusions apply).

Items weighing over 25kg are delivered via our Premium 2-Man Delivery Service for a flat fee of £49. This service includes delivery to your room of choice and is completed within 5-7 working days to Mainland UK.

 All standard deliveries take place Monday to Friday between 7:00am and 6:30pm (exclusions apply).

 Some postcodes attract a delivery surcharge and may have extended delivery times. These include any postcode commencing with:

PA, IV, AB, PH, DD, IM, JE, GY, KW, ZE, HS, and postcodes in the ranges TR21–TR25 and PO30–PO38, PO40–PO41.

If your delivery address falls within one of these areas, we will contact you to arrange payment of the additional surcharge.

We currently do not offer delivery to Ireland. If you wish to purchase Kettler furniture in Ireland, please visit our Stockists page to find a retailer near you.

Returns

• Any item bought on our website includes a 14 day money back guarantee. If you wish to return the item, you must return it to us in its original packaging, in an unused and resalable condition.
• All returns made under the 14-day money back guarantee must be at your own expense (recorded delivery recommended).
• If we find the item to be used or not resaleable or outside of the timescales we will return to you at your cost.
• We will refund you via the same payment method within 14 working days of receiving the item back. This does not affect your statutory rights. If any item is returned as faulty and there is no fault covered by the warranty the item will be returned at your cost.
• To return an item, please email the after sales team at sales@kettlerdirect.co.uk. Include a copy of your invoice. We will send an authorisation code for returning the item.
• Any returns must include a copy of your invoice.
  Once your order has been placed, there is no facility to cancel your order. You will have to wait for delivery and then return following the guidelines above.