Warranty Claim Procedure

Hand holding a mobile phone with the KETTLER site in front of a garden background.

We understand that sometimes things go wrong and when they do we want to know about them. If you have a problem with your Kettler product, the item is within the warranty period and need to make us aware of a problem, follow these simple steps to make a warranty claim on your smart phone:


Find your receipt and
take a photo of it.


Take a photo of the
complete product.


Take a photo of the
specific problem.


CLICK HERE to complete
the Warranty Claim Form
and submit.

What next?

To confirm we have received your information, you will receive an email confirmation with a unique claim reference number. We will process your claim and you will be contacted within 3-5 working days.